Say What? Improving Cross-Functional Team Communication


February 26, 2021
7:30 AM - 9:00 AM
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Virtual Meeting

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Say What?  Improving Cross-Functional Team Communication

All projects involve teams.  As project managers, we know that successful outcomes rely on effective collaboration and communication among key stakeholders, especially our team members.  Productive teams are cross-functional representing all the required skills to accomplish the work of the project.

Innovation project teams face special challenges as they navigate inherent risk and customer relationships.  Members of multi-disciplinary innovation teams typically use different jargon and measure success with widely varied metrics.  Yet, product development and innovation teams can be successful by bridging communication gaps and understanding project workflows.  Communication starts with our own emotional intelligence and self-awareness.

In this presentation, you will learn how to improve communication on your cross-functional teams.  You will be able to describe a model of risk for innovation projects that guides decisions for team structure.  We will also share a case study using the Team Dimensions profile illustrates the benefits of matching work styles with the project workflow.  The outcome?  With effective team communications and clear workflows, innovation projects are advanced with more energy and clarity!

Guest Speaker: Teresa Jurgens-Kowal

Teresa Jurgens-Kowal is passionate about innovation.  She founded Global NP Solutions in 2009 to help individuals and organizations learn, adopt, transform, and sustain innovation.  Teresa facilitates best practices training for executives, managers, and teams to improve innovation performance using a variety of hands-on work style assessments and customized tools.  Teresa frequently presents keynotes on her favorite topics of innovation, design thinking, and product development.  She is the co-editor of the PDMA Body of Knowledge (2nd ed) and recently released The Innovation ANSWER Book, a comprehensive guide to building innovation leadership (October 2019). 

Teresa has a PhD in Chemical Engineering from the University of Washington (Seattle, WA) and an MBA from West Texas A&M University.  In addition to New Product Development Professional (NPDP) certification with the Product Development and Management Association (PDMA), she is a certified Project Management Professional (PMP®) with the Project Management Institute (PMI®) and a licensed Professional Engineer (State of Louisiana).

PDU VALUE: 1 (Leadership)


5:30 PM - Virtual Room Open and Networking
6:00 PM - Presentation Starts
7:00 PM - Presentation End


$5.00 Board Member
$0.00 Earlybird rate before February 24

$10.00 Chapter Member
$5.00 Earlybird rate before February 24

$15.00 Non-Chapter Member
$10.00 Earlybird rate before February 24

$10.00 Partner Organization (e.g. SWE)
$5.00 Earlybird rate before February 24

$0.00 PMI-T Face Mask
(One Free with registration)

$5.00 Additional PMI-T masks

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