OKRs, KPIs, Metrics, Goals, and Starting with Why

Humans have a tendency to focus on whatever is being measured and modern leaders have numerous models to choose from when configuring their teams’ performance management expectations. So why do many teams still report misunderstandings around goals and metrics? How is it that some teams can achieve their metrics but still feel unsuccessful? When leaders jump too quickly into detailed planning, even goal planning, their vision of “why” remains fuzzy and misalignments between metrics and true success become almost inevitable. After all, OKRs, KPIs, and similar systems are tools that are only as strong as their users. This talk imbues attendees with a personal understanding of the importance of beginning with “Why” (and then Why, Why, Why, Why!) and then draws clear connections from the resulting vision to effective metrics, referencing OKRs, KPIs, and other popular approaches. Get ready for a return to basics that will prepare your team for a turboboost towards true success!

Guest Speaker: Belle Walker

Belle Walker takes organizations from Friction to Function, recapturing lost efficiency and engagement by aligning structures and processes with strategic goals. Her clients span tech, professional services, nonprofits, and more.

Prior to consulting, Belle built several successful teams for HERE Technology, including one responsible for the quality of maps for autonomous vehicles, and received two patents. Belle began her career at Google, building a nation-wide aerial photography operation. She has also built Product Management and Customer Service organizations. Belle has a Mechanical Engineering degree from Harvard and a Systems Engineering master’s from USC where her research studied organizations as systems.

Agenda

7:30 AM - Virtual room open\Networking

7:50 AM - 8:00 AM Introductions and Chapter Announcements

8:00 AM - 9:00 AM Presentation

PDU Value: 1 Power Skills